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Privacy Policy

The Scarsin Corporation (“Scarsin”, “we”, or “us”) values and respects your privacy. Scarsin provides customers across industries with streamlined and optimized enterprise forecasting services (the “Services”) through our platform (the “Platform”). We have prepared this privacy policy to explain the manner in which we may collect, use and disclose your personal information in the course of providing the Services to our customers, when you visit our website located at https://www.scarsin.com/ (the “Website”), or when you otherwise interact with us.

TABLE OF CONTENTS

  • Collection and Use of Personal Information
  • Sharing of Personal Information
  • Information about Our Website
  • Safeguards
  • Retention
  • Access, Correction and Withdrawal of Consent
  • Updates to the Privacy Policy
  • Contact Us

COLLECTION AND USE OF PERSONAL INFORMATION

Scarsin may incidentally process personal information on behalf of and in the course of providing the Services to our customers. In certain contexts, we collect personal information on our own behalf, such as in connection with visits to our Website and job applications.

Information we process on behalf of our customers:

Provision of the Services: The Services we provide to our customers are not intended to process personal information and we generally advise our customers not to upload any personal information when using the Platform. Any personal information that is provided to us will be collected, used and disclosed as set out in this privacy policy and in accordance with the terms governing the use of our Platform. Our customers are responsible for complying with applicable privacy laws when collecting, using, or disclosing personal information through our Platform, including by providing and obtaining any necessary notices and consents to provide the information to Scarsin and to collect, use, and disclose personal information through the Platform. Personal information we collect through the Platform is retained in accordance with our contractual commitments to our customers.

If you have any questions regarding the personal information we process on behalf of one of our customers, we encourage you to first contact the customer directly and/or review their applicable privacy policy.

Information we collect and use through our Website and other interactions:

We may collect personal information when you:

  • Visit the Website
  • Apply for a job with us
  • Contact us

Visit the Website: You do not have to register to visit or use our Website. However, we do collect some personal information when you visit our Website. Please see “Information about our Website” below, for detailed information regarding the personal information we collect when you visit and use our Website, and the choices you have with regards to that collection and use.

Employment: In connection with a job application or related inquiry, you may provide us with certain personal information about yourself (such as that contained in a resume, cover letter, or similar employment-related materials). We use this information for the purpose of processing and responding to your application for current and future career opportunities.

Contact Us: When you contact us with a comment, question or complaint through email, telephone, or the ‘Contact Us’ form on our Website, you may be asked for information that identifies you, such as your name, email address, company name, and a telephone number, along with additional information we need to help us promptly answer your question or respond to your comment. You may choose to add additional information in the ‘Comments’ section of forms on our Website. We may retain this information to assist you in the future and to improve our customer service and service offerings.

SHARING OF PERSONAL INFORMATION

We do not sell or disclose your personal information to third parties without your consent, except as set forth below or as required or permitted by law.

Service Providers: Your personal information will be transferred (or otherwise made available) to certain third parties that provide services on our behalf. We use service providers to provide services such as hosting the Website and data storage. Our service providers are only provided with the information they need to perform their designated functions and are not authorized to use or disclose personal information for their own marketing or other purposes.

Legal and Compliance: We may provide your personal information in response to a search warrant to other legally valid inquiry or order, or to another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise may be required or permitted by applicable Canadian, U.S. or other law or legal process, which may include lawful access by US or foreign courts, law enforcement or other government authorities. Your personal information may also be disclosed where necessary for the establishment, exercise or defense of legal claims and to investigate or prevent actual or suspected loss or harm to persons or property. Where a disclosure of our customers’ information is required by applicable law, we promptly notify our customer prior to complying with such requirements (to the extent we are not prohibited from doing so) and fully co-operate with our customer’s instructions with respect to our response.

Sale of Business: We may transfer any information we have about you as an asset in connection with a proposed or completed merger, acquisition or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Scarsin or as part of a corporate reorganization or other change in corporate control.

INFORMATION ABOUT OUR WEBSITE

Visiting our Website: In general, you can visit our Website without telling us who you are or submitting any personal information. However, we collect the IP (Internet Protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system and average time spent on our Website. We use this information to help us understand our Website activity and to monitor and improve our Website.

Cookies: Our Website uses a technology called “cookies”. A cookie is a tiny element of data that our Website sends to a user’s browser, which may then be stored on the user’s hard drive so that we can recognize the user’s computer or device when they return. You may set your browser to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from our Website, you may not be able to take advantage of all of the Website features.

Analytics: We may use a third party such as Google Analytics to help us gather and analyze information about the areas visited on the Website (such as the pages most read, time spent, search terms and other engagement data) in order to evaluate and improve the user experience and the Website. These third parties may use cookies and other tracking technologies. For more information about Google Analytics or to prevent the storage and processing of this data (including your IP address) by Google, you can download and install the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. You can also obtain additional information on Google Analytics’ data privacy and security at the following links:

 

Third Party Links: Our Website may contain links to other websites that we do not own or operate. We provide links to third party websites as a convenience to the user. These links are not intended as an endorsement of or referral to the linked websites. The linked websites have separate and independent privacy policies, notices and terms of use. We do not have any control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose, secure and otherwise treat personal information. We encourage you to read the privacy policy of every website you visit.

SAFEGUARDS

We have implemented reasonable administrative, technical and physical measures in an effort to safeguard the personal information in our custody and control against theft, loss and unauthorized access, use, modification and disclosure. We restrict access to personal information on a need-to-know basis to employees and authorized service providers who require access to fulfil their job requirements.

RETENTION

We have record retention processes designed to retain personal information for no longer than necessary for the purposes set out herein or as otherwise required to meet legal or business requirements (such as for audit purposes or to resolve disputes). As set out above, personal information we collect through the Platform on behalf of our customers is retained in accordance with our contractual commitments to our customers.

ACCESS, CORRECTION AND WITHDRAWAL OF CONSENT

If we receive a request from an individual to access or update personal information we maintain on behalf of a customer, or to withdraw their consent to the processing of such information, we will direct that individual to the relevant customer. We will assist our customers wherever possible in responding to individual access requests.
Subject to limited exceptions under applicable law, you may have the right to access, update and correct inaccuracies in your personal information in our custody or control. You may also withdraw your consent to our collection, use and disclosure of personal information (subject to legal and contractual restrictions). You may withdraw your consent or request access, updating and corrections of inaccuracies in your personal information in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal information for the purpose of verifying your identity of the individual seeking access to or correction of his or her personal information.

UPDATES TO THE PRIVACY POLICY

We may update this privacy policy periodically to reflect changes to our privacy practices. We encourage you to periodically review this page to ensure you are familiar with those changes. We will indicate at the top of this privacy policy when it was most recently updated.

CONTACT US

If you have any questions or comments about this privacy policy or the manner in which we or our service providers [(including our service providers outside Canada)] treat your personal information, or to request access to or collection of your personal information, please contact us at:

VP R&D / Privacy Officer
PO Box 1570 Uxbridge ON L9P 1N7
905-852-0086
info@scarsin.com

If you have any questions regarding the personal information we process on behalf of one of our customers, we encourage you to first contact the customer directly and/or review their applicable privacy policy.